Global Customer Care BPO Market Size, Status and Forecast 2019-2025 (Includes Business Impact of COVID-19)

  • TBI173049
  • September 18, 2019
  • Global
  • 139 pages
  • TSCIR
                                          

Abstract, Snapshot, Market Analysis & Market Definition: World Customer Care BPO Market

Customer Care BPO is a subset of outsourcing that involves the contracting of the operations and responsibilities of Customer Care business process to a third-party service provider.United States and Europe have a larger market share in 2017 which together account for 57.41%, and will witness a stable growth in following years. China hold a market share of 9.60% will still play an important role which cannot be ignored. Any changes from Central & South America might affect the development trend of Customer Care BPO. Japan also play important roles in global market, but it will witness the comparatively lowest growth rate within selected regions. In 2018, the global Customer Care BPO market size was 58660 million US$ and it is expected to reach 86300 million US$ by the end of 2025, with a CAGR of 5.7% during 2019-2025.This report focuses on the global Customer Care BPO status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Customer Care BPO development in United States, Europe and China

Market Segmentation, Outlook & Viewpoint: World Customer Care BPO Market

Segmentation by Product Type: Breakdown of data from the year 2014 to 2019 and forecast until 2025: Onshore Outsourcing Offshore Outsourcing Segmentation by Application: Breakdown of data from the year 2014 to 2019 and forecast until 2025: Telecom & IT BFSI Healthcare & Life Sciences Government & Public Retail & Consumer Goods Others

Top Companies & Key Players: World Customer Care BPO Market

Teleperformance SA Convergys Arvato Sykes Enterprises Atento TeleTech Holdings Serco Acticall (Sitel) Alorica Webhelp Amdocs Transcom Comdata West Corporation Infosys BPM StarTek Inc

Key Insights Covered: World Customer Care BPO Market

1. North America, Europe, Asia Pacific, Middle East & Africa, Latin America market size (sales, revenue, and growth rate) of Customer Care BPO industry. 2. Global major manufacturers' operating situation (sales, revenue, growth rate, and gross margin) of Customer Care BPO industry. 3. Global major countries (United States, Canada, Germany, France, UK, Italy, Russia, Spain, China, Japan, Korea, India, Australia, New Zealand, Southeast Asia, Middle East, Africa, Mexico, Brazil, C. America, Chile, Peru, Colombia) market size (sales, revenue, and growth rate) of Customer Care BPO industry. 4. SWOT analysis, New Project Investment Feasibility Analysis, Upstream raw materials and manufacturing equipment & Industry chain analysis of Customer Care BPO industry. 5. Global market size (sales, revenue) forecast by regions and countries from 2019 to 2024 of Customer Care BPO industry.

Research Methodology: Global Customer Care BPO Market

  • Data collection and base year analysis is done using data collection modules with large sample sizes. The market data is analyzed and forecasted using market statistical and coherent models. Also market share analysis and key trend analysis are the major success factors in the market report. To know more please Request a Sample Report.
  • Demand Side Primary Contributors: OEMs, Industrial Professionals, Researches, Suppliers and Distributors, Group Purchasing Organizations, Associations, Insurers, Universities, Technological Writers, Scientists, Promoters, Investors among others.
  • Supply Side Primary Contributors: Product Managers, Marketing Managers, C-Level Executives, Distributors, Market Intelligence, Regulatory Affairs Managers among others.

 1 Report Overview    1.1 Study Scope    1.2 Key Market Segments    1.3 Players Covered    1.4 Market Analysis by Type
1.4.1 Global Customer Care BPO Market Size Growth Rate by Type (2014-2025)
1.4.2 Onshore Outsourcing
1.4.3 Offshore Outsourcing    1.5 Market by Application
1.5.1 Global Customer Care BPO Market Share by Application (2014-2025)
1.5.2 Telecom & IT
1.5.3 BFSI
1.5.4 Healthcare & Life Sciences
1.5.5 Government & Public
1.5.6 Retail & Consumer Goods
1.5.7 Others    1.6 Study Objectiv
|  read more...

Request a sample

Fill below form to request a sample

Enquiry

Please fill this form to enquire before buying

Discount

You can request for discount regarding the report by using below form