Behavioral/Mental Health Care Software & Services Market Report 2025 (Includes Business Impact of COVID-19)

                                          
Abstract, Snapshot, Market Analysis & Market Definition: Global Behavioral/Mental Health Care Software & Services Market


The global behavioral/mental health care software & services market size was valued at USD 1.9 billion in 2018 and is expected to expand at a CAGR of 13.1% over the forecast period. Adoption of the software by care providers is likely to improve treatment prospects and management of mental health issues. Behavioral health practices can adopt integrated Electronic Health Records (EHRs) for cost savings and effective practice management. Tele-mental health or tele-psychiatry involves video conferencing, which helps care providers to coordinate with patients from any location.

The real-time monitoring system simplifies communication between patients and care providers. Such improved technologies are capable of overcoming barriers such as confidentiality and information sharing, especially in the cases specific to substance use and mental health information.

Around 21.5 million people in U.S. were reported to be suffering from substance abuse disorders in 2014. Of those, only 2.5 million people actually received the treatment. Hence, there is a wide scope for the improvement in care delivery of behavioral health care. According to the U.S. Department of Health and Human Services, the healthcare budget for substance abuse treatment services was estimated to be around USD 35 billion in 2014.

Although around 74% of medical professionals in the U.S. have installed EHR systems, only 29% have the ability to share data with other care providers and payers. Around 31% of primary care providers completely lack the ability to share data. In addition, less than 15% of the behavioral and mental care organizations can actually share data in order to facilitate proper care coordination. This is due to low awareness about the benefits of implementing behavioral health software solutions. The delivery of these needs to shift toward patient-centric model rather than the clinic-centric model.

Market Segmentation, Outlook & Viewpoint: Global Behavioral/Mental Health Care Software & Services Market

Component Market Segmentation & Outlook (Revenue, USD Million, 2014 - 2026)

Software

  
Integrated
  
Standalone

Support Services

Delivery Model Market Segmentation & Outlook (Revenue, USD Million, 2014 - 2026)

  
Ownership
  
Subscription

Function Market Segmentation & Outlook (Revenue, USD Million, 2014 - 2026)

Clinical

  
EHRs
  
Clinical Decision Support
  
Care Plans
  
E-prescribing
  
Telehealth

Administrative

  
Patient/Client Scheduling
  
Document Management
  
Case Management
  
Workforce Management
  
Business Intelligence

Financial

  
Revenue Cycle Management
  
Managed Care
  
General Ledger
  
Payroll

End Use Market Segmentation & Outlook (Revenue, USD Million, 2014 - 2026)

Providers

  
Hospitals & Clinics
  
Community Centers

Payers

Patients

Key Players, Recent Developments & Regional Insights: Global Behavioral/Mental Health Care Software & Services Market

On the basis of end use, the market has been divided into providers, payers, and patients. Providers led the end use segment in behavioral/mental health care software & Services market in 2018 in terms of revenue share. It is expected to retain the leading position throughout the forecast period. Payers segment is likely to register the highest CAGR over the forecast years due to rising reimbursement for mental disorders.

Function Insights

Clinical functions led the mental health care software and services market in terms of revenue in 2018. Small-scale healthcare facilities opt for standalone solutions as these solutions target a specific area that needs improvement and are cost effective. Large-scale mental health facilities have a wide pool of potential users.
Hence, integration of clinical functions with their systems is required. Clinical functions are anticipated to maintain their position in the market throughout the forecast horizon, followed by administrative functions. Administrative functions are projected to exhibit the fastest growth over the same period.

Regional Insights

North America led the market in terms of revenue in 2018. Europe is the second largest market closely followed by Asia Pacific. Asia Pacific is expected to witness the fastest growth in the forthcoming years. Rising geriatric population in Japan and China is anticipated to help the regional growth.

In 2017, CMS introduced the psychiatric collaborative care model and behavioral health integration under the successful chronic care management services initiative. In January 2017, new behavioral health integration codes were introduced. It has become easier to combine behavioral and physical care treatment plans.
In U.S., the reimbursement scenario for behavioral healthcare software is promising. Medicare provides reimbursement for tele-mental health services. The covered costs include consultation charges, clinic visits, psychotherapy, pharmacology management, and interactive audio and video sessions. In 2012, Medicare introduced diagnostic codes for the reimbursement of tele-mental healthcare services. In U.S., around 39 states have established guidelines related to telehealth reimbursement.

Behavioral/Mental Health Care Software & Services Market Share Insights

Some of the key players operating in themarket are Cerner Corporation; Core solutions, Inc.; Epic; Netsmart Technologies; Welligent, Inc.; and others. There is high competition among the players as the market is driven by technologically advanced management solutions. Due to the nature of patients, a notable portion of the market will remain based on community centers and non-profits. However, the adoption of integrated care models and partnerships between local healthcare systems are likely to provide impressive outcomes.

In March 2017, Qualifacts Systems, Inc. introduced a software solution for mobile behavioral health. The solution offers fully functional mobile apps for behavioral healthcare staff. In September 2017, Netsmart Technologies collaborated with Metrocare Services for advanced behavioral healthcare. Metrocare Services is a provider of mental health services, especially for children.

Key Insights Covered: Global Behavioral/Mental Health Care Software & Services Market

1. North America, Europe, Asia Pacific, Middle East & Africa, Latin America market size (sales, revenue and growth rate) of Behavioral/Mental Health Care Software & Services industry.
2. Global major manufacturers operating situation (sales, revenue, growth rate and gross margin) of Behavioral/Mental Health Care Software & Services industry.
3. Global major countries (United States, Canada, Germany, France, UK, Italy, Russia, Spain, China, Japan, Korea, India, Australia, New Zealand, Southeast Asia, Middle East, Africa, Mexico, Brazil, C. America, Chile, Peru, Colombia) market size (sales, revenue and growth rate) of Behavioral/Mental Health Care Software & Services industry.
4. SWOT analysis, New Project Investment Feasibility Analysis, Upstream raw materials and manufacturing equipment & Industry chain analysis of Behavioral/Mental Health Care Software & Services industry.
5. Global market size (sales, revenue) forecast by regions and countries from 2019 to 2024 of Behavioral/Mental Health Care Software & Services industry.

Research Methodology: Global Behavioral/Mental Health Care Software & Services Market

  
Data collection and base year analysis is done using data collection modules with large sample sizes. The market data is analyzed and forecasted using market statistical and coherent models. Also market share analysis and key trend analysis are the major success factors in the market report. To know more please Request a Sample Report.
  
Demand Side Primary Contributors: OEMs, Industrial Professionals, Researches, Suppliers and Distributors, Group Purchasing Organizations, Associations, Insurers, Universities, Technological Writers, Scientists, Promoters, Investors among others.
  
Supply Side Primary Contributors: Product Managers, Marketing Managers, C-Level Executives, Distributors, Market Intelligence, Regulatory Affairs Managers among other